Effective Date: January, 1st, 2024
Website: https://www.shipwithapex.com
Company: Apex Freight Solutions LLC
1. Overview
Apex Freight Solutions LLC (“Apex,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us, including through email and SMS communications.
By using our website, you agree to the terms outlined below.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
2. Information We Collect
We collect information to operate our business, provide services, and communicate effectively.
a. Information You Provide
Name
Email address
Phone number
Company name
Shipping or freight details
Any information submitted through forms, applications, or inquiries
b. Automatically Collected Information
IP address
Browser type
Device information
Pages visited and time spent on site
Cookies and tracking data
3. How We Use Your Information
We use your information to:
Provide freight, logistics, and carrier services
Respond to inquiries and quote requests
Communicate with you about services, updates, and operations
Send transactional and service-related messages
Improve our website and customer experience
Comply with legal and regulatory requirements
4. Email Communications
By providing your email address, you consent to receive emails from Apex, including:
Service-related communications (quotes, updates, confirmations)
Operational notifications
Marketing or promotional emails (if applicable)
You can opt out of marketing emails at any time by clicking the “unsubscribe” link included in our emails.
We comply with the CAN-SPAM Act and will never send misleading or deceptive messages.
5. SMS / Text Messaging
By providing your phone number, you consent to receive SMS messages from Apex Freight Solutions LLC.
Types of Messages May Include:
Shipment updates
Dispatch communications
Appointment confirmations
Customer support responses
Occasional service-related notifications
SMS Terms & Conditions
By providing your phone number through our website, forms, or other communication channels, you consent to receive SMS (text) messages from Apex Freight Solutions LLC related to services, updates, appointment scheduling, and customer support.
Opt-In Method:
You may opt in to receive SMS messages by:
- Submitting a form on our website (including quote requests or contact forms)
- Providing verbal or written consent during communication with our team
Message Frequency:
Message frequency may vary depending on your interaction with our services.
Opt-Out Instructions:
You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you opt in again.
Help Instructions:
For assistance, reply HELP to any message or contact us at:
support@shipwithapex.com
Fees:
Message and data rates may apply based on your mobile carrier plan.
Privacy:
Your information will be handled in accordance with our Privacy Policy. We do not sell or share your mobile information with third parties for marketing purposes.
We comply with the TCPA and applicable carrier regulations.
6. Sharing of Information
We do not sell your personal information.
We may share your information only with:
Service providers (dispatch tools, CRM systems, communication platforms)
Partners necessary to deliver services (e.g., carriers, brokers, logistics partners)
Legal or regulatory authorities when required
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
That said, no system is 100% secure. Use common sense online.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze traffic and usage
Enhance user experience
You can disable cookies in your browser settings if you want to go full privacy mode.
9. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request corrections
Request deletion of your data
Opt out of marketing communications
To make a request, contact us at:
[Insert Contact Email]
10. Third-Party Links
Our website may contain links to third-party sites. We’re not responsible for their privacy practices, so click wisely.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we do, we’ll update the “Effective Date” above.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us:
Apex Freight Solutions LLC
Email: info@shipwithapex.com
Corporate Office Phone: (919) 322-8584
Dispatch and Lanes Coverage Phone: (980) 518-3120
By providing your phone number, you agree to receive SMS messages from Apex Freight Solutions LLC. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out, HELP for help.
Website: https://www.shipwithapex.com